Privacy Policy

Effective Date: February 8, 2026

Last Updated: February 8, 2026

Sullivan Intelligence ("we," "us," or "our") operates this website and provides lead generation services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect

Personal Information

When you make a purchase or create an account, we collect:

• Name

• Email address

• Phone number

• Billing address

• Payment information (processed securely by Shopify/Stripe)

• Company name and business information

Usage Data

We automatically collect:

• IP address

• Browser type and version

• Pages visited and time spent on Site

• Referring website

• Device information

We use cookies to remember your preferences, understand how you use our Site, and improve user experience. You can disable cookies in your browser settings.

How We Use Your Information

We use collected information to:

• Process orders and fulfill purchases

• Communicate important updates about orders

• Improve our services and website

• Send promotional emails (opt-out available)

• Comply with legal obligations

• Prevent fraud

Data We Sell (Lead Products)

The lead data (contact information of real estate professionals) that we sell is sourced from publicly available directories. This data is NOT personally identifiable information of our customers.

Your Responsibilities:

• Comply with CAN-SPAM Act, TCPA, and all applicable marketing laws

• Do not use leads for spam, harassment, or illegal purposes

• Provide opt-out mechanisms in your communications

• Do not resell or redistribute the lead data

How We Protect Your Information

We implement:

• SSL encryption for all data transmission

• Secure payment processing via PCI-compliant providers

• Access controls and authentication

• Regular security audits

However, no method of Internet transmission is 100% secure.

Data Retention

We retain:

• Order records: 7 years (for tax and legal compliance)

• Account information: Until deletion request or 3 years of inactivity

• Marketing data: Until unsubscribe or deletion request

• Lead data sold: We do not retain copies after delivery

Your Privacy Rights

California Residents (CCPA):

• Right to Know: Request information about data we collect

• Right to Delete: Request deletion of your personal information

• Right to Opt-Out: Opt out of sale of personal information

• Right to Non-Discrimination: No discrimination for exercising rights

All Users:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your account and data

• Opt-out of marketing emails

To exercise these rights, email: support@sullivanintelligence.com

Third-Party Services

We use:

• Shopify Payments / Stripe: Payment processing

• Google Analytics: Website traffic analysis

• SendGrid: Email services

• Twilio Lookup: Phone validation

• ZeroBounce: Email validation

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

International Data Transfers

If you are located outside the United States, information will be transferred to and processed in the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

For questions about this Privacy Policy:

Sullivan Intelligence

Email: support@sullivanintelligence.com

Response Time: Within 48 hours

By using our Site and services, you consent to this Privacy Policy.